FAQ

Ef Zeen gives you the freedom to eat well, your way. Choose from freshly cooked, ready-to-eat meals prepared each morning and arrive at your door the same day, or from our All-Time Favorites, family-style dishes, pizzas, desserts, and bakery classics you can enjoy anytime. Combine any items you like in any quantity. Choose freely, mix and match, and fill your basket with whatever brings you joy.

Our meals are freshly prepared the same day and ready to eat — never frozen. Just serve, and enjoy!

We currently deliver to London and surrounding areas, Burlington and Milton. If you're unsure whether your location is within our delivery zone, feel free to contact us for confirmation. Delivery options and charges will be displayed at checkout, and we aim to get your meal to you as fresh as possible.

• Monthly menu & All Time Favorites Order window: Place your order at least 2 days before your chosen delivery day

• Delivery days: Monday, Wednesday, Friday

Quick examples

• For Monday delivery → order by Saturday

• For Wednesday delivery → order by Monday

• For Friday delivery → order by Wednesday

Placing an order is easy! Use our simple, user-friendly menu on the website, or contact us by phone or email. We're here to help!

We offer home delivery and pickup.

Home Delivery: Available across London and surrounding areas. Deliveries take place between 2 p.m. and 6 p.m. to your preferred location.

Pickup: You can collect your order at your convenience. Please contact us to confirm your pick up details

Meals are delivered on our scheduled delivery days — Monday, Wednesday, and Friday.

Your order will arrive on the next delivery day after it’s placed.

Absolutely! We cater for events, special occasions, and gatherings. Reach out to us to discuss your needs and create a personalized menu.

We source fresh, local ingredients to create wholesome, delicious meals. By supporting local farms, we ensure quality in every dish.

We do our best to accommodate our customers' dietary preferences and needs. Please let us know about any allergies, sensitivities, or dietary requirements when you place your order, and we'll do our best to accommodate them.

No subscription is needed! You can order anytime.

Yes! You can order anytime with a minimum purchase of $50. We currently offer Spinach Feta Triangles and Trays (perfect for families or gatherings, uncooked), Greek lasagna-style pastitsio, Dolmades, Tzatziki, and traditional Greek sweets, including Baklava, shortbread cookies, custard pie, Cherry Cheesecake, and more. Check our menu for the full selection. Be sure to visit our website for availability and any special time-limited offerings.

Our hours are Monday, Wednesday, and Friday for meal deliveries. Catering services are available Monday to Sunday, and we are happy to accommodate special requests—just reach out to us to discuss your needs.

Yes, we offer digital gift cards. They can be used to purchase any of our meals or products on the site and make the perfect gift for friends, family and your team.

If you have any questions, need help with your order, or have concerns, please reach out to us via email at info@ef-zeen.com or through our contact page or give us a call at 905-220-7079. We’re here to help!

Our meals are freshly prepared without additives or preservatives. They stay fresh for up to 3–5 days in the fridge, and you can freeze most dishes for up to 3–6 months.

Cancellations must be made at least 48 hours before the scheduled delivery date for a full refund. Late cancellations may not be eligible for refunds. Please contact us as soon as possible if you need to make changes to your order.